ChatsUSA
 
ChatsUSA » ChatsUSA Network » News & Announcements » Having issues with the new room? Reply
Page
 
Having issues with the new room?
Old 06-03-2008, 05:53 PM     #11 (permalink)
 
Jonathan's Avatar
 
Network Owner

Points: 18,261, Level: 85 Points: 18,261, Level: 85 Points: 18,261, Level: 85
Activity: 3% Activity: 3% Activity: 3%

Posts: 6,245
Blog Entries: 3
 
Join Date: Dec 2004
Location: Georgia, USA
Age: 21


Nasshi,

I apologize for my delayed reply. I encourage you to open a support ticket by going to: ChatsUSA.com - Powered By Kayako eSupport or emailing support@chatsusa.com.

If we are unable to troubleshoot the system further, we may arrange a remote desktop connection.

Here are a few quick tips:

1) If you have a firewall installed, try disabling it.
2) If you are running the windows firewall, try disabling it.
3) If you are running any type of anti ad system software, try disabling it.

To confirm this is something on your side and not ours. Try booting into safe mode with networking and load up the chat room. If it works in safe mode, then there is something on your system.

Thanks for your understanding and patience!
__________________
Enjoy Your Day!

Network Owner

Use http://www.chatsusa.net/support or email support@chatsusa.com for all of your ChatsUSA support needs or our new live help tool located at the bottom of the homepage!

  Reply With Quote
Old 06-04-2008, 02:36 PM     #12 (permalink)
 
GrammyBear's Avatar
 
CUSA Moderator

Points: 24,449, Level: 95 Points: 24,449, Level: 95 Points: 24,449, Level: 95
Activity: 14% Activity: 14% Activity: 14%

Posts: 10,518
Blog Entries: 2
 
Join Date: Dec 2007
Location: ...just over the edge
Age: 55


side note: someone besides Nasshi couldn't get it then they suddenly could, not having changed anything they did get in
then Nasshi again couldn't get in lol, sure its on her end?
__________________
  Reply With Quote
Old 06-04-2008, 03:48 PM     #13 (permalink)
 
Jonathan's Avatar
 
Network Owner

Points: 18,261, Level: 85 Points: 18,261, Level: 85 Points: 18,261, Level: 85
Activity: 3% Activity: 3% Activity: 3%

Posts: 6,245
Blog Entries: 3
 
Join Date: Dec 2004
Location: Georgia, USA
Age: 21


Quote: Originally Posted by GrammyBear View Post
side note: someone besides Nasshi couldn't get it then they suddenly could, not having changed anything they did get in
then Nasshi again couldn't get in lol, sure its on her end?
I'm not sure as I don't know the issue the user was having. I never received a support ticket for this.

- Jonathan
__________________
Enjoy Your Day!

Network Owner

Use http://www.chatsusa.net/support or email support@chatsusa.com for all of your ChatsUSA support needs or our new live help tool located at the bottom of the homepage!

  Reply With Quote
 
Page

Reply


Tags
announcement, chat, software
Thread Tools



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39
ChatsUSAArchiveMyspace CommentsTopChat
Powered by vBulletin Powered by vBulletin® Version 3.7.1
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.2.0 RC7
Terms of Service